FAQ
Yes, provided that the enamel does not chip due to improper handling. There is a particular danger if enamel pieces are dropped on stone floors. If there is no chipping on the inside, the enamel part can continue to be used. However, rust can form in the damaged area, which can be removed with glass cleaning agent. When using enamelled house number signs, make sure that the screws are not over-tightened. (Too much pressure can cause the enamel layer to chip off; under no circumstances use a cordless screwdriver.)
2. Can I heat enamel and if so, to what temperature? Can enamel items also be used on induction cookers?
Yes, you can heat all mouth enamel items and use them on all types of stoves, including grill or campfire. The only thing to remember is not to allow extremely rapid high heating during use. Subsequent cleaning under hot or very warm water is recommended; very cold water could cause the hot glass layer to shatter.
3. I would like to have an enamel product designed by Münder Email. How do I go about this?
Please send us a high-resolution photo or graphic file. From this we create a design using our own computer programs, which is then applied to the enamel product.
4. What is the best way to clean my enamel product?
You can ideally clean your enamel product with a commercially available glass cleaner or a normal dishwasher detergent for dishes
5. What is special about the enamel from Münder Email?
Many of our enamel products are produced using old tools with a lot of manual work. This makes our enamel products particularly authentic, which can also be noticeable in small unevenness of the product.
6. Is enamel really that environmentally friendly? Is it difficult to recycle my enamel product?
As a rule, you will not have to throw away your enamel product, as even slightly damaged enamel products are often sought-after collector's items. However, since enamel products only consist of glass and sheet steel, they can simply be thrown into the household waste or bulky waste and from there flow back into the recycling cycle.
Shipping
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
Product
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.
It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.
Other
You can contact us through our contact page! We will be happy to assist you.
Any question?
If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.